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Introduction
When you use Playspots, you trust us with your information. That’s why we insist upon the highest standard and we committed to keep that trust. To maintain your trust in us, we start with helping you understand our privacy practices. This privacy policy(“policy”) describes the information we collect, how we use and share your data, and your choices regarding this information.
This policy describes how Playspots collect and use personal information to provide our services This policy applies to all users who registered their information in Playspots, website, and any uses of other services we provided. The practices described in this policy are subject to applicable laws in the places in which we operate. This means that we only engage in the practices described in this policy.
2.The information we collect
Playspots collects:
Information you provide
1.User profile: We collect information when you create or update your Playspots account. This may include your login name, password, phone number, birth date, and your profile photo.
2.Demographic data: We may collect demographic information about you, including through user surveys or we may also receive your demographic data from third parties.
3.User Content: We may collect information that you submit when you contact our customer support and also including your ratings, comments, and feedbacks.
Information created when you use our services
Location Information: Playspots collect your location data while you using our services when the Playspots app is running in the foreground.
Transaction Information: We collect transaction details related to your use of our services, including the type of services you requested, your booking details, date and time the service was provided amount charged, and payment method.
Usage information: We collect information about how you interact with our services. This includes information such as access dates and times, app features or page viewed, app crashes and other system activity, type of browser, and third-party sites or service you were using before interacting with our services. In some cases, we collect this information through cookie and similar technologies that create and maintain unique identifiers.
Device Information: We may collect information about the devices you use to access services, including the hardware models, device IP address, operating systems, and versions, software, preferred languages, unique device identifiers, serial numbers, device motion information, mobile network information.
3.How we use your information
Playspots collects and uses the information to enable reliable and enhance your experience with us while using any of our services. Playspots does not sell or share your personal information to third parties for third-party direct marketing purposes.
Playspots uses the information it collects for purposes including:
Providing services and features
Playspots user the information we collect to provide, personalize, maintain and improve our products and services. This includes using the information to:
1. Create and update your account
2. Verify your identity, including with
3. Enable features to personalize your Playspots account, such as saves your favorite soccer fields, we frequently play time, auto input base on our previous booking
4. Perform internal operation necessary to provide our services, including to troubleshoot software bugs and operational problems, to conduct data analysis, testing, and research, and to monitor and analyze usage and activity trends.
Research and development
We may use the information we collect for testing, research, analysis and product development. This allows us to improve and enhance the user experience of our services and this will allow us to provide you the best experience while using any of our services, and also with the uses of your information, it helps us to develop new feature and products and meet your demands and needs.
Communications from Playspots
Playspots may use the information we collect to communicate with you about products, services, promotions, news, survey, updates, and events. This also helps us to serve you relevant ads and contents about our services and those of our business partners. You may receive some of these communication base on your profile as a Playspots user.
Legal proceedings and requirements
We may use the information we collect to investigate or address claims or disputes relating to your use of playspots services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.
Your Consent
By using our services including app and website or by providing your information, you consent to any information we collect described in “Data collection and uses” section and how we use is described in “How we use your information” section above. Playspots may share your information other than as described in this policy if we notify you and you consent to the sharing.
Update to This Policy
We may occasionally update this policy. If you use our services after an update, you consent to updated policy. If we make significant changes, we will notify you of the changes through Playspots app or through other contacts info you provided. By using our services after such notice, you consent to our updates to this policy.